My domain or HTTPS is not working

1. Confirm the domain on the project

Open your project and select Domains. The hostname must exactly match what you type in the browser, including any www or API subdomain.

2. Check your DNS provider

Copy the record values shown by Alkimist into your DNS provider. Remove older records for the same hostname that point somewhere else. DNS changes can take time to appear worldwide.

3. Check HTTPS status

Wait until the domain shows an active certificate before using https://. If certificate setup fails, confirm the domain resolves to the project VPS and that ports 80 and 443 are open.

4. If the page opens but API calls fail

Make sure the frontend uses an HTTPS API URL and that the backend allows the exact frontend origin. A browser can block mixed HTTP/HTTPS requests even when both services are running.

Still need help?

Contact [email protected] and include the project name, deployment ID, approximate time, and the first error message. Never send passwords, private keys, or full environment-variable values.