My app will not open

1. Check the project status

Open Projects, select your project, and look at the status beside its name. If it says failed, open the latest deployment and fix that error first. If it says deployed, continue below.

2. Open the generated project URL

Use the URL shown on the project page. Do not use a localhost address or an old preview URL. If you recently changed a domain, test the original Alkimist URL as well.

3. Check the application logs

Open Logs on the project page and look for a crash, missing environment variable, or database error. Correct the first application error you see, then deploy again.

4. Verify the health endpoint

Visit the health-check path configured under Overview → Application ports. Prefer https://your-domain.example/up. If the application has no /up endpoint, set the path to / and verify the root page returns HTTP 200. The selected endpoint must become ready within the 10-second deployment health-check window or the deployment will fail.

Still need help?

Contact [email protected] and include the project name, deployment ID, approximate time, and the first error message. Never send passwords, private keys, or full environment-variable values.